Customer Case Study: Jonathan Saucier, DNP

Uncovering Hidden Diagnoses & Validating Patient Experience

Jonathan Saucier, DNP is a forward-thinking mental health provider who sought a tool that could provide objective evidence to support diagnoses for schools and other referring clinicians. His practice focuses on thorough assessments for ADHD, mood disorders, and comorbidities, ensuring that patients receive the right treatment plan from day one.

Challenges

Before integrating MindMetrix, the practice faced limitations with existing testing tools but the "pay-per-test" model was restrictive and the data output lacking in transparency.

While he utilized cognitive performance tests, he found they  didn't always capture the subjective, "hidden" symptoms. He needed a way to uncover what he calls the underlying issues like personality disorders, insomnia, or mood disorders that patients might not reveal during a standard intake interview.

Solution

Jonathan adopted the MindMetrix Unlimited Plan, which allowed him to integrate the tool freely into his workflow without financial hesitation. He now uses MindMetrix as a foundational diagnostic layer, often paired with cognitive testing.

By administering MindMetrix assessments, he can screen for a wide range of conditions simultaneously. This approach allows him to validate ADHD diagnoses while actively ruling out or identifying comorbidities that would otherwise complicate treatment such as autism or bipolar. He utilizes the comprehensive reports not just for his own clinical decision-making, but as a communication tool with schools, General Practitioners, and therapists.

"It really helps us find underlying issues... It reveals the skeletons in the closet that either they did not know were there – or were trying to actively hide."

Implementation & Experience

The implementation of MindMetrix has been a "value-add" for the practice, both clinically and financially. Jonathan has successfully integrated CPT code 96130 into his billing workflow for follow-up appointments, reviewing the results alongside standard E/M codes.

He describes the reports as a high-quality deliverable that elevates the patient experience. "It’s a book with their name on it, created just for them," he notes. This tangible report helps bridge the gap between clinical suspicion and patient acceptance.

Unlike other tools that can feel punitive or stressful to patients, Jonathan finds that patients embrace the MindMetrix process: "MindMetrix is so nice... It's very casual and controlled, and they can take a break when they want."

Impact

Since adopting MindMetrix, the practice has seen a significant shift in diagnostic accuracy. The tool has repeatedly flagged underlying conditions (such as Bipolar Disorder, Borderline Personality Disorder, and Insomnia) that were masquerading as or co-occurring with ADHD.

• Diagnostic Clarity: The tool helps distinguish between pure ADHD and complex mood disorders, preventing ineffective medication trials.
• School Accommodations: Jonathan uses the reports to support letters for school systems. Since combining his clinical evaluation with MindMetrix data, he reports: "I haven't got a kickback since."
• Patient Validation: The visual data validates the patient's struggle. As Jonathan explains, "When the patients see that themselves, it further validates it rather than me just saying, 'Hey, I think you have this."

Note: This story was shared voluntarily. No payment or incentives were offered: Their words reflect their genuine experience with MindMetrix.